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These terms set out how your wafitoto account works — what you can do, what we commit to, and how we handle your access across devices and payment methods including DANA, OVO, and GoPay. Access and eligibility depend on local law and apply only where permitted in your region.
By accessing wafitoto and using any part of our service — including the game lobby, your account wallet, or payment processing via DANA, OVO, or GoPay — you agree to the terms described on this page. These terms form the agreement between you and wafitoto for use of the platform in supported regions where local law permits. We update these terms from time to time. When we do, the revised version replaces the previous one and takes effect on the date shown at the top of this page. Continued use of your account after that date means you accept the updated terms. If a particular clause conflicts with local law in your region, that clause does not apply to you — the remainder of the terms still do. Your account is personal. You are responsible for keeping your login credentials private and for activity that occurs under your account. Transactions processed through DANA, OVO, or GoPay are recorded in your account history and are subject to both these terms and the policies of your chosen payment provider. Where you have a question about a specific transaction, your account dashboard shows the record; our support team can clarify further. Eligibility to use this platform depends on your local laws and the region in which you are accessing the service. We do not accept account registrations from regions where access is not permitted.
Transactions via DANA are recorded in your account wallet history.
OVO payments are subject to both these terms and OVO's own policies.
GoPay transfers appear in your wafitoto wallet immediately upon confirmation.
Access depends on local law and is available only in eligible regions.
These terms cover your wafitoto account and the services we directly operate. Some areas of your experience are governed by third parties — here is how the boundaries work so you know where our responsibility starts and ends.
Covered fully by these terms. This includes login, session continuity across mobile and desktop, account wallet balance, and transaction records. Any change to your account access — suspension, closure, or restoration — follows the process set out here.
Covered by these terms for the wafitoto side of the transaction. Your DANA, OVO, or GoPay account is governed separately by each provider. Disputes about a payment should be raised with us first; we will clarify what our records show.
The content in our lobby — including titles from studios such as PG Soft, Pragmatic Play, and CQ9 — is delivered under licence from each studio. These terms cover your access to and use of that content; the studios themselves set the rules of each game.
Links or integrations that take you outside wafitoto — including external payment apps or identity verification services — are outside these terms. We are not responsible for the policies or practices of third-party services you use independently.
These terms are not just obligations — they also describe what you can do. You have the right to review your account records, correct inaccurate details, and request support when something does not look right. Your transaction history is visible in your account dashboard after login, showing each deposit and withdrawal alongside the payment method used — DANA, OVO, or GoPay. If you believe a record is incorrect, use the account settings page to update your personal details or submit a correction request through our support channel. For anything that cannot be resolved through account settings, our support team handles policy questions directly. We aim to keep your information accurate and your access uninterrupted within the regions where the service is permitted by local law.
Your full transaction and session history is available in your account dashboard after login. Filter by date or payment method to find a specific record.
Update your registered name, contact details, or payment preferences through the account settings page. Some changes may require identity verification as shown in the form.
If a term on this page is unclear or you believe it has been applied incorrectly to your account, submit a question via our support channel. Reference your account ID and the date of the relevant event.
For access issues, suspended sessions, or wallet discrepancies, our support team reviews each case individually. Open a request through the contact options listed in the Support section below.
If you have a question about how these terms apply to your account — or need to report a discrepancy — use the contact paths below. For wallet or transaction questions, having your DANA, OVO, or GoPay reference number ready will speed up the review.
The fastest path for most account questions. Open chat from the account page and describe your query — support staff will pull up your transaction record directly.
For written correspondence about these terms or to submit a formal correction request, use the email address listed on our contact page. Include your account ID in the subject line.
The Help Centre contains expanded explanations of common terms questions — account suspension, wallet limits, and regional eligibility — with step-by-step guidance for each.
Your account security and data handling are part of our operational commitment under these terms. We keep your session active across your devices so you can pick up where you left off — mobile or desktop — without re-entering credentials each time. Account data, including wallet balance and transaction history, is retained for the period required by applicable law in your eligible region.
We retain your account data — including transaction records for DANA, OVO, and GoPay payments — for the period required under applicable local regulations. You can request a summary of your stored data through account settings or via our support team.
We use session cookies to keep you logged in across your devices and functional cookies to remember your account preferences. You can review and adjust cookie settings from the privacy controls in your account dashboard.
Your account credentials are your responsibility to keep private. If you suspect unauthorised access, use the account settings page to change your password immediately and contact our live chat support to flag the session.
If you want to request deletion of your data or have a question about how a specific policy applies to your account, email our support team with your account ID. We respond to each request individually in line with applicable local law.
These answers cover the questions we hear most from account holders about how these terms apply in practice.
No — the same terms apply whether you access wafitoto on mobile or desktop. Your account, wallet balance, and transaction history are consistent across sessions. Device-specific behaviour like session persistence is covered under account access, not a separate policy.
Access depends on local law. If you are in a region where the service is not permitted, you will not be able to complete login or transactions. Your account data is retained in line with applicable regulations, and you can contact support to ask about your specific situation.
Yes. Your full payment history is available in your account dashboard after login, organised by date and payment method. If you need a formal record for a specific period, contact our support team with your account ID and the date range you need.
Go to account settings after login and update the relevant field. Some changes — such as registered name or contact number — may prompt an identity verification step, which is shown in the form. If you cannot complete the change yourself, submit a request via live chat or email support.
Submit a question through our live chat or email support, referencing your account ID and the date of the event in question. Support staff will review the applicable term and your account record and respond with an explanation or correction where one is warranted.
The date at the top of this page shows when the terms were last revised. We notify account holders of material changes through the contact method registered on your account. Continuing to use the service after the effective date of a revision means you accept the updated terms.